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reinventing operations

reinventing operationsreinventing operationsreinventing operations

Eliminate Persistent Problems

Accelerate Strategic Initiatives

Accelerate Strategic Initiatives

  • Length of Stay
  • Denials
  • Patient & Provider Experience
  • ED & IP Utilization
  • Labor & Supply Cost
  • Readmissions
  • RAF Scores

Accelerate Strategic Initiatives

Accelerate Strategic Initiatives

Accelerate Strategic Initiatives

  • Revenue Cycle Transformation
  • Performance Management
  • Value Based Care Transition
  • AI Integration

Resolve Crisis

Accelerate Strategic Initiatives

Resolve Crisis

  • Financial Distress
  • Burnout
  • Clinical Backlog
  • Provider Capacity

we help you unlock 20% dormant capability

does it work?

"ReInvent Work really did help us to reinvent ourselves and turn a desperate situation into a catalyst for productive and exciting changes in how we work.  They engaged our teams at a point of high burnout and physician attrition, and in a short time facilitated a revisioning of our model of inpatient care.   We could not be happier with the creative, inclusive process that  resulted in a 44% peak load reduction for hospitalists through transformed planning, monitoring, and scheduling processes, and better teamwork.  We have sustained marked reductions in caseloads, better patient outcomes, pride in work, and renewed belief in ourselves."  


Dr. Colin McPherson, Chief of Staff, Quinte Health 


  

A comprehensive, transformative framework that addresses complex challenges and fosters a culture of employee ownership


Most 𝘰𝘳𝘨𝘢𝘯𝘪𝘻𝘢𝘵𝘪𝘰𝘯s have 20% 𝘶𝘯𝘵𝘢𝘱𝘱𝘦𝘥 capability 𝘵𝘩𝘢𝘵 𝘤𝘢𝘯 𝘣𝘦 𝘶𝘯𝘭𝘰𝘤𝘬𝘦𝘥 𝘵𝘰 𝘪𝘮𝘱𝘳𝘰𝘷𝘦 𝘬𝘦𝘺 𝘱𝘦𝘳𝘧𝘰𝘳𝘮𝘢𝘯𝘤𝘦 𝘪𝘯𝘥𝘪𝘤𝘢𝘵𝘰𝘳𝘴 𝘣𝘺 40% 𝘰𝘳 𝘮𝘰𝘳𝘦. 


𝘞𝘦 𝘩𝘢𝘷𝘦 𝘥𝘦𝘮𝘰𝘯𝘴𝘵𝘳𝘢𝘵𝘦𝘥 𝘵𝘩𝘪𝘴 𝘢𝘤𝘳𝘰𝘴𝘴 𝘵𝘩𝘦 𝘩𝘦𝘢𝘭𝘵𝘩𝘤𝘢𝘳𝘦 𝘥𝘦𝘭𝘪𝘷𝘦𝘳𝘺 𝘤𝘰𝘯𝘵𝘪𝘯𝘶𝘶𝘮 𝘧𝘰𝘳 𝘰𝘷𝘦𝘳 20 𝘺𝘦𝘢𝘳𝘴. 𝘛𝘩𝘦𝘴𝘦 𝘨𝘢𝘪𝘯𝘴 𝘳𝘦𝘲𝘶𝘪𝘳𝘦 𝘢 𝘤𝘰𝘮𝘣𝘪𝘯𝘦𝘥 𝘢𝘱𝘱𝘳𝘰𝘢𝘤𝘩 𝘰𝘧 𝘵𝘦𝘤𝘩𝘯𝘪𝘤𝘢𝘭 𝘢𝘯𝘥 𝘩𝘶𝘮𝘢𝘯 𝘴𝘵𝘳𝘢𝘵𝘦𝘨𝘪𝘦𝘴, 𝘭𝘪𝘬𝘦 𝘢𝘭𝘪𝘨𝘯𝘪𝘯𝘨 𝘨𝘰𝘢𝘭𝘴, 𝘥𝘦𝘱𝘭𝘰𝘺𝘪𝘯𝘨 𝘱𝘶𝘳𝘱𝘰𝘴𝘦𝘴, 𝘤𝘳𝘦𝘢𝘵𝘪𝘯𝘨 𝘰𝘸𝘯𝘦𝘳𝘴𝘩𝘪𝘱, 𝘢𝘯𝘥 𝘢𝘱𝘱𝘭𝘺𝘪𝘯𝘨 𝘵𝘦𝘤𝘩𝘯𝘪𝘤𝘢𝘭 𝘥𝘪𝘴𝘤𝘪𝘱𝘭𝘪𝘯𝘦𝘴 𝘰𝘧 𝘴𝘺𝘴𝘵𝘦𝘮𝘴 𝘥𝘦𝘴𝘪𝘨𝘯. 𝘞𝘦 𝘥𝘦𝘮𝘰𝘤𝘳𝘢𝘵𝘪𝘻𝘦 𝘵𝘳𝘢𝘯𝘴𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯 𝘰𝘯 𝘴𝘱𝘦𝘤𝘪𝘧𝘪𝘤 𝘱𝘳𝘰𝘣𝘭𝘦𝘮𝘴 𝘴𝘶𝘤𝘩 𝘢𝘴 𝘓𝘖𝘚, 𝘙𝘈𝘍, 𝘢𝘯𝘥 𝘱𝘳𝘰𝘷𝘪𝘥𝘦𝘳 𝘦𝘧𝘧𝘪𝘤𝘪𝘦𝘯𝘤𝘺, 𝘰𝘳 𝘢𝘤𝘵 𝘢𝘴 𝘺𝘰𝘶𝘳 𝘍𝘳𝘢𝘤𝘵𝘪𝘰𝘯𝘢𝘭 𝘛𝘳𝘢𝘯𝘴𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯 𝘖𝘧𝘧𝘪𝘤𝘦𝘳.

where is the dormant capability?

37% of anticipated strategy gains are never realized (HBR).

Companies lose 20% to 30% in revenues due to inefficiencies and poor processes (IDC).

64% of IT features are rarely or never used (The Standish Group)

64% of IT features are rarely or never used (The Standish Group)

Companies lose 20% to 30% in revenues due to inefficiencies and poor processes (IDC).

64% of IT features are rarely or never used (The Standish Group)

Companies lose 20% to 30% in revenues due to inefficiencies and poor processes (IDC).

Companies lose 20% to 30% in revenues due to inefficiencies and poor processes (IDC).

Companies lose 20% to 30% in revenues due to inefficiencies and poor processes (IDC).

 

78% of employees are not fully engaged at work (Gallup)

Remote teams are less likely to create breakthrough ideas than in person teams (University of Oxford

Companies lose 20% to 30% in revenues due to inefficiencies and poor processes (IDC).

On average operating model issues create a 33% performance loss.

Remote teams are less likely to create breakthrough ideas than in person teams (University of Oxford

Remote teams are less likely to create breakthrough ideas than in person teams (University of Oxford

Remote teams are less likely to create breakthrough ideas than in person teams (University of Oxford

Remote teams are less likely to create breakthrough ideas than in person teams (University of Oxford

Remote teams are less likely to create breakthrough ideas than in person teams (University of Oxford

"This program delivers hard core results while driving major culture change." -   Brian Maguire - EVP & COO

identify your opportunities

Clarity is the best launch position to unlock opportunity and enable peak performance.  You can baseline the entire business, a business segment, a specific department or an overarching business infrastructure element, like the current performance management system.  We facilitate and coach your team through the baseline process, or conduct the baseline for you, depending on your circumstances and preferences.  A typical baseline is completed in 30 days and will provide an unbiased assessment and go forward plan.

capture them with these programs

TARGETED OPERATIONAL PROJECTS

TARGETED OPERATIONAL PROJECTS

TARGETED OPERATIONAL PROJECTS

We support organizations in transforming and improving their operational processes. Organizations seeking significant performance improvements in specific areas typically choose this program. Examples of operational performance issues addressed include Length of Stay, Patient & Provider Experience, ED & IP Utilization, Labor & Supply Cost, Readmissions, Cash as % of Net, Overhead Cost, RAF Scores, Physician Burnout, and Clinical Backlogs

STRATEGY EXECUTION PROGRAM

TARGETED OPERATIONAL PROJECTS

TARGETED OPERATIONAL PROJECTS

Our strategy execution program offers a comprehensive framework and mentoring support for organizations aiming to achieve high execution quality of their strategies. Our model is designed to implement strategies in distinct steps, build additional intra-company infrastructure, and build essential skills, ultimately raising organizational maturity and employee ownership throughout the process.

FRACTIONAL CTrO

OPERATING MODEL DESIGN SERVICES

OPERATING MODEL DESIGN SERVICES

 Our fractional Chief Transformation Officer services provide essential transformational skills and expertise to organizations that prefer not to hire a full-time executive. We support the leadership team with strategic guidance and educate the organization throughout the transformation process.

OPERATING MODEL DESIGN SERVICES

OPERATING MODEL DESIGN SERVICES

OPERATING MODEL DESIGN SERVICES

Our operating model design and implementation services build the operational and performance infrastructure for client organizations. Growth and performance are often inhibited when the operating model no longer suits the organizational state. As part of this program, we optimize existing processes and develop new ones to improve efficiency, reduce costs, and enhance customer satisfaction. Performance management governance and tools are developed, the organizational structure is revisited, workflows and prioritization are redesigned, and technology is further enabled to support innovation and improve performance

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